FAQ
Answers about agents, monitoring, remote access, security, pricing, and rollout status.
Read the FAQNizlo support
Start with the right context. Get to the answer faster.
Start a workspace online, then use the guided support path for onboarding, product questions, and issue review.
Existing technicians
Sign in to review endpoint activity, job results, system health, and the service desk.
Open NizloStart a workspace
Create a workspace immediately—no invitation, sales approval, or credit card required.
Start freeBefore reporting an endpoint issue
- 1Record the customer, endpoint display name, and approximate time.
- 2Open endpoint Activity and Jobs to capture the visible result—not secret credentials.
- 3Note whether the issue affects one endpoint, one customer, or the whole tenant.
For an installer that will not complete or an endpoint that never produces a first heartbeat, follow the RMM agent installation troubleshooting path before changing security controls or sharing enrollment details.