Remote desktop
Launch an approved remote connection from the endpoint record with customer and device context intact.
Remote management
RMM remote access. Resolve the issue.
Nizlo keeps authorized unattended remote access, terminal, scripts, services, processes, and files connected to the endpoint record—so MSP technicians spend less time switching tools and more time fixing the problem.
One command center
The right remote tool, without losing context.
Every workflow begins with an authenticated technician and a tenant-owned endpoint. Sensitive actions remain permission-checked and auditable.
PowerShell and command response
Run bounded technician commands through authenticated, signed jobs without opening inbound firewall ports.
Reusable scripts
Turn repeatable PowerShell and batch procedures into versioned library items with output and duration.
Process visibility
Inspect current process snapshots and take protected, permission-checked action when appropriate.
Service control
Review Windows service state and queue start, stop, restart, or startup-type changes with confirmation.
File workflows
Browse and transfer files through scoped, size-limited operations rather than an unrestricted shared drive.
The technician loop
From search to resolution in a few deliberate steps.
Find the endpoint
Use global search, customer views, saved filters, or alerts to open the exact computer.
Choose the response
Connect remotely, open a terminal, run an approved script, inspect services, or review recent activity.
Review the result
Durable job state, output, timing, technician identity, and audit history remain attached to the endpoint.
Remote-access buying boundaries
Prove connection and control—not a feature checklist.
Use now
Unattended remote desktop, bounded terminal and PowerShell work, reusable scripts, service controls, process actions, file workflows, and endpoint-attached activity.
Verify in the pilot
Connection quality on your networks, technician permissions, deployment behavior, session launch, audit evidence, and the exact workflows your support team performs most often.
Keep elsewhere when required
Any specialized remote-support capability, contractual guarantee, cross-platform workflow, integration, or mature service-desk process that your pilot does not prove in Nizlo.
Frequently asked questions
RMM remote access, with the important questions answered.
Does Nizlo include unattended remote access?
Yes. Nizlo can provision an unattended remote-access credential for an enrolled endpoint so an authorized technician can launch a connection without asking the user to approve every session. Validate deployment and connection quality on your own authorized test devices before expanding the rollout.
Does Nizlo require an inbound firewall port for remote management?
The Nizlo agent uses outbound connections for remote-management workflows. Confirm the required HTTPS and remote-transport connectivity in the networks you manage rather than weakening endpoint or firewall protections.
What can a technician do without opening remote desktop?
Depending on assigned permissions, a technician can use bounded PowerShell or command jobs, reusable scripts, service controls, process actions, file workflows, and endpoint activity before deciding whether a desktop session is necessary.
How should an MSP test RMM remote access?
Enroll one authorized noncritical device, verify its customer and site assignment, test connection launch and unattended access, run one bounded command, review the resulting activity, and document any network, permission, or workflow gap before adding more endpoints.
Can I test Nizlo remote management without a credit card?
Yes. The 14-day trial does not require a credit card and does not automatically convert into a paid subscription. You choose a paid plan only after the pilot succeeds.
Remote support should feel immediate—not improvised.
Outbound agent connectionsAudited technician actionsSelf-hosted remote transport