Remote desktop
Launch an approved remote connection from the endpoint record with customer and device context intact.
Remote management
Get to the device. Resolve the issue.
Nizlo keeps remote desktop, terminal, scripts, services, processes, and files connected to the endpoint record—so technicians spend less time switching tools and more time fixing the problem.
One command center
The right remote tool, without losing context.
Every workflow begins with an authenticated technician and a tenant-owned endpoint. Sensitive actions remain permission-checked and auditable.
PowerShell and command response
Run bounded technician commands through authenticated, signed jobs without opening inbound firewall ports.
Reusable scripts
Turn repeatable PowerShell and batch procedures into versioned library items with output and duration.
Process visibility
Inspect current process snapshots and take protected, permission-checked action when appropriate.
Service control
Review Windows service state and queue start, stop, restart, or startup-type changes with confirmation.
File workflows
Browse and transfer files through scoped, size-limited operations rather than an unrestricted shared drive.
The technician loop
From search to resolution in a few deliberate steps.
Find the endpoint
Use global search, customer views, saved filters, or alerts to open the exact computer.
Choose the response
Connect remotely, open a terminal, run an approved script, inspect services, or review recent activity.
Review the result
Durable job state, output, timing, technician identity, and audit history remain attached to the endpoint.
Remote support should feel immediate—not improvised.
Outbound agent connectionsAudited technician actionsSelf-hosted remote transport
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