RMM for independent IT consultants

Turn repeat visits into a controlled service. Keep the boundaries honest.

Nizlo is an earlier-stage, Windows-first RMM for independent consultants moving suitable customers from reactive support toward recurring endpoint management—without pretending every repair customer belongs in an RMM or that one tool replaces the rest of the service stack.

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Consultant workflow

Give recurring endpoint work customer context and evidence.

The useful test is whether you can detect a real condition, take an authorized action, show what happened, and keep each customer separated.

Separate every customer

Keep endpoints, sites, alerts, jobs, reports, and technician activity tied to the right client instead of mixing managed work into a single device list.

Find issues between visits

Evaluate offline, service, resource, and endpoint signals so recurring support can become proactive without promising coverage you do not provide.

Control Windows patch work

Review, approve, schedule, and track patch work with explicit maintenance windows, reboot expectations, exceptions, and follow-up.

Repeat safe maintenance

Use scripts, commands, services, jobs, and schedules for routine work while keeping risky changes behind human review and customer authorization.

Support authorized endpoints remotely

Open remote support in customer context and keep the endpoint, technician, and recent activity close to the intervention.

Model a public monthly boundary

Core, Scale, and Suite include one technician and unlimited RMM endpoints, giving an independent consultant a clear base cost to compare with the rest of the service stack.

14-day consultant pilot

Prove one managed workflow before changing the offer.

Choose one suitable customer

Use a customer who has authorized recurring management, then enroll one noncritical Windows endpoint with a written support boundary.

Run one complete service loop

Confirm inventory and health, trigger a safe test alert, review patches, run a harmless script, and open an authorized remote session.

Write the operating decision

Record setup time, alert noise, exceptions, retained tools, monthly cost, removal evidence, and the exact service you can responsibly promise.

Protect the relationship

Put the agreement around the agent—not after it.

Managed is not break/fix

Write down which customer devices are continuously authorized for monitoring and maintenance. Do not leave the agent on one-time repair devices without an ongoing agreement.

The RMM is not the whole stack

Keep the identity, endpoint security, backup, email security, documentation, billing, and incident-response tools your service actually requires.

Alerts are not 24/7 coverage

Define response hours, escalation contacts, emergency exceptions, and who covers work when you are unavailable before selling a monitoring promise.

Automation needs a stop condition

Test targeting, permissions, output, retries, rollback expectations, and retained evidence on a noncritical endpoint before expanding any workflow.

Plan the break/fix-to-managed transition See the repair-shop RMM pilot Use the customer onboarding checklist Model the complete RMM cost

Founding Tester offer

Trial the workflow before you commit the customer.

The first five successful paid upgrades receive 75% off for life, the next five receive 50% off for life, and the next ten receive 25% off for life. Applying or starting the 14-day trial does not reserve a position; successful paid-upgrade order determines the tier.

Review the complete Founding Tester terms

Test one authorized endpoint before changing your service model.

14-day free trialNo credit cardOne technician included

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Free decision tools

Turn a use case into a controlled RMM decision

Use the same evidence, cost assumptions, and rollout controls for every vendor. Each tool works in your browser and can be exported or copied for review.