RMM is not the network or identity plane
Keep identity, MFA, directory policy, DNS, DHCP, firewalls, switching, wireless, SD-WAN, VPN, internet failover, and network access control in the systems built to own them. Validate endpoint and network behavior together without claiming they are the same control.
RMM does not replace business systems
Keep POS, ERP, CRM, practice-management, property-management, warehouse, booking, payment, telephony, building, safety, and other line-of-business workflows in their approved platforms and vendor support paths.
Keep specialized devices out of the first pilot
Do not begin with payment terminals, kiosks, medical or industrial equipment, cameras, building controls, network appliances, backup servers, identity systems, or vendor-managed devices. Add a system only after authority, ownership, maintenance, rollback, recovery, and support are explicit.
Retain the security and continuity stack
Validate identity, EDR, email security, backup, MDM, vulnerability management, network monitoring, logging and SIEM, data protection, incident response, security awareness, and third-party oversight separately.